Category: Social Media

how to manage feedback on facebook
Social Media

How to deal with negative feedback on Social Media

When managing a community on Social Media, at one point or another you will unfortunately come up against negative reviews or feedback. As with everything on Social Media the feedback is usually done publicly on your business page. Take a current

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Facebook page redesign is being rolled out

Facebook is rolling out a new streamlined look for business pages. The new looks will mirror the new personal profile layout. The new look definitely looks much cleaner and very slick design-wise. Usability for page admins also has improved. Timeline

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New Updates to Facebook Cover Pictures

Facebook have introduced new rules for business fan pages, specifically for their cover picture and also for images that are promoted through their promote posts feature. While the old rules still apply there are a few new ones that you

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The personal profile vs business page debate

Facebook announced a few months ago that they are cracking down on people using Facebook incorrectly, this includes spammers, fake accounts, personal accounts for your animals (yes some people actually do this) and also for those using a personal profile

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Facebook Page Admins Have New Roles

  We wrote an article last month about page admins for Facebook pages. There is a new Facebook feature for page admins, that we are LOVING. Facebook have released Facebook Admin Roles, meaning you can limit how much your page

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How to Engage Your Audience on Facebook

If you are using Facebook as a marketing tool for your small business, you will know that the main reason for using Facebook is to build and engage your companies fan base. And whilst that sounds easy, gaining fans are

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